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Payment Reminders Minimize

This page gives example 'Payment Reminders' for resellers to use in the Helm control Panel.  These are the templates we use for our customers at Frankland Hosting, and should serve you well.

To get to the Payment Reminders form:

  • Log into the Frankland Hosting control panel (http://cp.franklandhosting.net)
  • Click the 'Billing' icon
  • Click the 'Billing Settings' icon
  • Click the 'Payment Reminders' icon

14 Days Before Due Date

Subject: Frankland Hosting Invoice

Message Body:

[UserFirstName],

This is to remind you that payment for Frankland Hosting is due in two weeks time. Your current outstanding balance is [UserAccountBalance].

You can make a payment by logging into the control panel at http://cp.franklandhosting.net with the following details:

Username: [UserAccountNumber]
Password: [UserAccountPassword]

Select 'Billing' > 'Make Payment' and choose a payment method for full details.

If you require an invoice to process before you can make a payment, you can obtain a printed copy of your account statement by logging into the control panel and clicking 'Billing' > 'Account Statements'. Select the appropriate invoice and click 'Print'.

As always, feel free to email us with any question.

Regards,
Billing Team
Frankland Hosting
billing@franklandhosting.com

Send via Email From: Enable this check box and specify a valid email address in order to send the notification by email.

7 Days Before Due Date

Subject: Frankland Hosting Invoice Reminder

Message Body:

[UserFirstName],

This is to remind you that payment for Frankland Hosting is due in one weeks time. Your current outstanding balance is [UserAccountBalance].

You can make a payment by logging into the control panel at http://cp.franklandhosting.net with the following details:

Username: [UserAccountNumber]
Password: [UserAccountPassword]

Select 'Billing' > 'Make Payment' and choose a payment method for full details.

If you require an invoice to process before you can make a payment, you can obtain a printed copy of your account statement by logging into the control panel and clicking 'Billing' > 'Account Statements'. Select the appropriate invoice and click 'Print'.

As always, feel free to email us with any question.

Regards,
Billing Team
Frankland Hosting
billing@franklandhosting.com

Send via Email From: Enable this check box and specify a valid email address in order to send the notification by email.

2 Days Before Due Date

Subject: Frankland Hosting Invoice Reminder

Message Body:

[UserFirstName],

This is to remind you that payment for Frankland Hosting is due in two days time. Your current outstanding balance is [UserAccountBalance].

You can make a payment by logging into the control panel at http://cp.franklandhosting.net with the following details:

Username: [UserAccountNumber]
Password: [UserAccountPassword]

Select 'Billing' > 'Make Payment' and choose a payment method for full details.

If you require an invoice to process before you can make a payment, you can obtain a printed copy of your account statement by logging into the control panel and clicking 'Billing' > 'Account Statements'. Select the appropriate invoice and click 'Print'.

As always, feel free to email us with any question.

Regards,
Billing Team
Frankland Hosting
billing@franklandhosting.com

Send via Email From: Enable this check box and specify a valid email address in order to send the notification by email.

1 Days After Due Date

Subject: Frankland Hosting Overdue Payment Notice

Message Body:

[UserFirstName],

This is to inform you that payment for your web hosting is now overdue and your web hosting and email services may have been suspended. Your current outstanding balance is [UserAccountBalance].

Otherwise, you can make a payment by logging into your control panel at http://cp.franklandhosting.net/ with the following details:

Username: [UserAccountNumber]
Password: [UserAccountPassword]

Select 'Billing' > 'Make Payment' and choose a payment method for full details.

If payment is not made within the next 7 days you may find that your account has been cancelled and hosting and email services removed from our system.

If you require an invoice to process before you can make a payment, you can obtain a printed copy of your account statement by logging into the control panel and clicking 'Billing' > 'Account Statements'. Select the appropriate invoice and click 'Print'.

As always feel free to email us with any questions.

Regards,
Billing Team
Frankland Hosting
billing@franklandhosting.com

Send via Email From: Enable this check box and specify a valid email address in order to send the notification by email.

Send Copy To The Following Email Address: Enable this check box and specify a valid email address to receive a copy of this notification.  This will remind you to suspend the account without payment.